Alcatel-Lucent IP Desktop SoftPhone
Detailed App Info:
Application Description
ALCATEL-LUCENT IP DESKTOP SOFTPHONE
Installed on an iPad or iPhone, this application offers business voice communications to remote and/or home workers through an emulation of the Alcatel-Lucent IP Touch 4068 phone.
CUSTOMER BENEFITS:
- Fully-integrated telephony solution
- Quick and user-friendly access to telephone facilities
- Help businesses optimize their employeeís productivity
- Easy integration of remote and on-site workers, especially when desktop connection is the preferred communication mode
- Carbon footprint reduction
- Communications, connectivity and hardware costs control
FEATURES:
- Available anywhere the user is able to connect to the customer IP network
- The IP Desktop Softphone works on WiFi (and on 3G as well on iPad and iPhone) via the company VPN
- VoIP protocol of the Alcatel-Lucent OmniPCX Enterprise provides voice communications on the iPad and iPhone
- Telephony is supported on any CTI environment (ex: Genesys Interaction Workspace, Desktop Application, TSAPI or specific CTI Toolbar)
- G.711, G.723.1, and G.729 codecs are supported
- Business mode or Contact Center agent mode
- Horizontal/vertical flip and zoom in horizontal mode on the iPhone
- IP Touch personal settings retrieval and further personalization
- Identical layout and keys as the Alcatel-Lucent IP Touch 4068 phone set
- Call by name using the company directory
- Multi-language (English, French, Spanish, Italian, German and Arabic)
OPERATIONAL DETAILS:
- IP Desktop Softphone licence per user required on the Alcatel-Lucent OmniPCX Enterprise. Please contact your Alcatel-Lucent Business Partner to get these licences.
- Minimum requirement: OS iOS 5.0 or higher
Installed on an iPad or iPhone, this application offers business voice communications to remote and/or home workers through an emulation of the Alcatel-Lucent IP Touch 4068 phone.
CUSTOMER BENEFITS:
- Fully-integrated telephony solution
- Quick and user-friendly access to telephone facilities
- Help businesses optimize their employeeís productivity
- Easy integration of remote and on-site workers, especially when desktop connection is the preferred communication mode
- Carbon footprint reduction
- Communications, connectivity and hardware costs control
FEATURES:
- Available anywhere the user is able to connect to the customer IP network
- The IP Desktop Softphone works on WiFi (and on 3G as well on iPad and iPhone) via the company VPN
- VoIP protocol of the Alcatel-Lucent OmniPCX Enterprise provides voice communications on the iPad and iPhone
- Telephony is supported on any CTI environment (ex: Genesys Interaction Workspace, Desktop Application, TSAPI or specific CTI Toolbar)
- G.711, G.723.1, and G.729 codecs are supported
- Business mode or Contact Center agent mode
- Horizontal/vertical flip and zoom in horizontal mode on the iPhone
- IP Touch personal settings retrieval and further personalization
- Identical layout and keys as the Alcatel-Lucent IP Touch 4068 phone set
- Call by name using the company directory
- Multi-language (English, French, Spanish, Italian, German and Arabic)
OPERATIONAL DETAILS:
- IP Desktop Softphone licence per user required on the Alcatel-Lucent OmniPCX Enterprise. Please contact your Alcatel-Lucent Business Partner to get these licences.
- Minimum requirement: OS iOS 5.0 or higher
Requirements
Your mobile device must have at least 7.8 MB of space to download and install Alcatel-Lucent IP Desktop SoftPhone app. Alcatel-Lucent IP Desktop SoftPhone was updated to a new version. Purchase this version for $0.00
If you have any problems with installation or in-app purchase, found bugs, questions, comments about this application, you can visit the official website of Alcatel-Lucent Enterprise ALCATEL-LUCENT ENTERPRISE SAS at https://businessportal.alcatel-lucent.com.
Copyright Coypright © 2012 Alcatel-Lucent. All rights reserved.
