Alcatel-Lucent OpenTouch™ Conversation is a cornerstone product of the Alcatel-Lucent OpenTouch™ Suite for Mid and Large Enterprises. It is a solution that delivers communication services ranging from world-class business telephony to the most advanced collaboration and conversation services. OpenTouch Conversation was initially launched in its iPad version and has been recognized as best-in-class product by the market.
Alcatel-Lucent OpenTouch™ Conversation experience is now available on the Apple® iPhone™.

FEATURES
• Present a single business identity, with one phone number across multiple devices — desk phone, PC, tablet and smartphone.
• Place, answer, and manage voice calls using the enterprise dialing plan.
• Call anywhere using your iPhone or OpenTouch contacts or the corporate directory.
• View contact presence and availability and tap to start and manage collaborative, secure conversations.
• Listen to and manage voice mail messages with Visual Voicemail.
• One click to join conference.
• Private call capability.
• Manage availability using customizable call routing profiles, (name, avatar, list of devices…).
• Move the conversation between devices using Rapid Session Shift.
• Manage conversations using the complete set of mid-call controls, i.e. inquiry call, hold, back & forth, transfer, ad-hoc conference, leave or terminate conference and hang up.

BENEFITS
• Compelling and thoughtful user experience that encourages use, encourages employee communications and encourages rich and frequent conversations.
• Improve collaboration and increase efficiency with streamlined evolution of business conversations to include multiple parties, persistent conversations.
• Boost productivity and save budget with quick access to business communication features anywhere.
• Be contacted faster and more efficiently with a single business identity across multiple devices.
• Guarantee employee efficiency with a full set of notifications (voice messages, missed calls, scheduled conference alerts).
• Control security of accesses to the enterprise with Reverse Proxy https support.

PLATFORM REQUIREMENTS
One of the following:
• OpenTouch Business Edition R1.3 MD1+
• OpenTouch MultiMedia Services R1.3 MD1+ and Reverse Proxy (Alcatel-Lucent Partner Program)