So you’re a Who’s Calling customer who loves having RESCUE notify you when a sales rep mishandles a phone call. What you don’t love is finding time to sit down at your desk and review those missed opportunities. Now, the Who’s Calling app brings RESCUE notifications to your iOS device so you can review call details on the go.
Or maybe you’re a sales rep who’d rather make outbound calls from your cell phone instead of placing calls from a landline. The thing is, your manager needs a way to track your outbound contact with prospects. Good news: The Who’s Calling app does that too.
Benefits for Managers
•Review details of mishandled calls while on the go.
•Assign opportunities to an agent for follow-up.
•Flag calls as training opportunities.
•View call reports from within the Who’s Calling app.
•Track all outbound customer contact made from associates’ cell phones.
•Improve your customer service level.
Benefits for Salespeople
•Keep track of all your outstanding opportunities.
•Place calls from your iPhone.
•Contact customers immediately with the touch of a button.
•Automatically notify your manager of opportunities that have been followed up on.
•Easily record results of follow-up calls.