SmartLine is an award winning wait list management solution that replaces the traditional pen and paper and buzzer system. The application allows restaurants to organize their walk-in guests, provide early detection of no-shows, collect pertinent customer data and improve the customer experience. Send table status alerts via SMS text to customer with the simple click of a button.

SmartLine Features:
Create and send customizable, branded text notifications (alerts)
Sync multiple devices simultaneously in real time with SmartSync
Quickly aseatremove
Enter table assignments for parties
Acquire marketing and operational data analytics
Seamless continuity in offline mode which syncs when Internet is restored
Viewable wait list web portal for guests (optional)
24/7/365 customer support

SmartLine Benefits:

Decrease walkaway guests
Reduce customer complaints
Enhance customer wait experience
Effectively manage walk-in and call-ahead parties 
Improve front of house operations
Market through customizable text message alerts
Replace inefficient wait list methods (pen & paper)
Replace outdated and expensive pager systems
Save money on broken, lost, or taken pagers



Syncs with SmartLine’s Online Merchant Control Center:

Customize guest alerts
View marketing and operational data analytics
View real time waiting list(s) from any internet enabled device or computer
Communicate directly with your active customer base to distribute custom SmartOffers and SmartRewards
Manage user roles
Enable SmartAlerts™ to automatically engage and retain your current customer base while they wait and even after they have left your establishment
Engage, offer to, and retain customers with SmartAlerts.