SMART Service Desk
Detailed App Info:
Application Description
SMART Suite Mobile Apps, provides an interface to SMART Service Desk (see www.smartservicedesk.com). - ITSM and SMART CRM Desk solution (see www.smartcrmdesk.com).
It supports following features:
* Dashboards
* All essential Service Desk Operations for employees, customers and support agents: displaying, creating, responding, leaving notes, providing resolutions and closing tickets.
* Managers can make approvals of service requests.
* Integrates with SMART Workflow Engine, for ticket escalations.
How to use this App:
Following test accounts can be used:
User Name: employee
Password: 123456
User Name: support
Password: 123456
NOTE : This App is only useful for the current customers of SMART Suite.
It supports following features:
* Dashboards
* All essential Service Desk Operations for employees, customers and support agents: displaying, creating, responding, leaving notes, providing resolutions and closing tickets.
* Managers can make approvals of service requests.
* Integrates with SMART Workflow Engine, for ticket escalations.
How to use this App:
Following test accounts can be used:
User Name: employee
Password: 123456
User Name: support
Password: 123456
NOTE : This App is only useful for the current customers of SMART Suite.
Requirements
Your mobile device must have at least 2.16 MB of space to download and install SMART Service Desk app. SMART Service Desk was updated to a new version. Purchase this version for $0.00
If you have any problems with installation or in-app purchase, found bugs, questions, comments about this application, you can visit the official website of MD Farooq Ahmed at http://www.smartservicedesk.com.
Copyright © 2013
