The PACIFICAT® guidelines cover complex negotiations in crisis situations and are the fruit of long experience in the field. They provide users – in whatever profession, post or sector – with the questions to ask before, during and after complex negotiations.

Free version : By means of more than 50 questions set out in a precise order, the negotiator can identify the key points of his/her negotiation, find the positive elements that will provide support, and be made aware of the possible risks involved.

Pay version : The answers provided in the guidelines show the potential advantages and drawbacks in each case. A total of 340 different indications are given: favourable (in green), things to watch out for (in orange) and the risks involved (in red). A glossary provides definitions of the key elements and concepts.