My Swisscom
Detailed App Info:
Application Description
My Swisscom app
Cost control on the move. Now also available for SMEs.
Check current costs, available credit or bill payment status – with the free My Swisscom app, you have full control of your costs, even on the move.
••••• REQUIREMENTS •••••
• You are a Swisscom customer
• Private customer: you have an iPhone or iPad (iOS 6.0 or higher)
• SME: You have no more than three Natels in your account (pre- or postpaid contracts).
••••• FUNCTIONS •••••
FOR EVERYONE
• Overview of current faults, maintenance work and improvement work
• Discovered a fault or dead spot? Tell us directly via the app
• Contact Swisscom directly with a call (private customers only)
• Direct access to useful Swisscom websites and tools such as the Customer Center
FOR CUSTOMERS WITH A NATEL® SUBSCRIPTION
• Show remaining allowances (SMS, data)
• Show current call costs
• Show paid and unpaid bills (as PDF)
• Show subscription options and data packages
• Manage and order subscription options and data packages
• Manage blocked numbers (e.g. 0900 numbers)
• Show contract length
• Show personal contact details
FOR NATEL® EASY
With My Swisscom, private NATEL® Easy customers get a quick overview of their remaining credit and can manage their blocked numbers (e.g. 0900 numbers).
FOR DSL and FIXED NETWORKS
My Swisscom gives residential fixed-network customers an overview of current costs and shows paid and unpaid bills. With My Swisscom, private DSL customers can find their personal WLAN password and switch their private WLAN on and off.
••••• LOGIN •••••
You can log in with your smartphone on the 3G network through identification of your mobile number.
With a WLAN connection, you first come to a login page, where you can choose whether you want to log in with your Swisscom login or by entering your NATEL® number.
••••• COSTS •••••
There is no charge for using My Swisscom on the Swisscom network in Switzerland. Data costs are only incurred for use of Maps.
••••• QUESTIONS OR SUGGESTIONS? •••••
Questions about My Swisscom?
You can find answers to frequently asked questions about My Swisscom:
• in the app under menu heading “About My Swisscom”
• on the login page under “Login help”
• for private customers: on the Swisscom website under www.swisscom.ch/myswisscomapp
• For SMEs: on the Swisscom website under www.swisscom.ch/sme-myswisscomapp
Feedback about My Swisscom?
Log into the app, click on the menu heading “About My Swisscom” and then on “Feedback”.
In the Swisscom Support Community (www.swisscom.ch/supportcommunity) you can also ask questions about My Swisscom, give general feedback or chat to other customers about My Swisscom.
Cost control on the move. Now also available for SMEs.
Check current costs, available credit or bill payment status – with the free My Swisscom app, you have full control of your costs, even on the move.
••••• REQUIREMENTS •••••
• You are a Swisscom customer
• Private customer: you have an iPhone or iPad (iOS 6.0 or higher)
• SME: You have no more than three Natels in your account (pre- or postpaid contracts).
••••• FUNCTIONS •••••
FOR EVERYONE
• Overview of current faults, maintenance work and improvement work
• Discovered a fault or dead spot? Tell us directly via the app
• Contact Swisscom directly with a call (private customers only)
• Direct access to useful Swisscom websites and tools such as the Customer Center
FOR CUSTOMERS WITH A NATEL® SUBSCRIPTION
• Show remaining allowances (SMS, data)
• Show current call costs
• Show paid and unpaid bills (as PDF)
• Show subscription options and data packages
• Manage and order subscription options and data packages
• Manage blocked numbers (e.g. 0900 numbers)
• Show contract length
• Show personal contact details
FOR NATEL® EASY
With My Swisscom, private NATEL® Easy customers get a quick overview of their remaining credit and can manage their blocked numbers (e.g. 0900 numbers).
FOR DSL and FIXED NETWORKS
My Swisscom gives residential fixed-network customers an overview of current costs and shows paid and unpaid bills. With My Swisscom, private DSL customers can find their personal WLAN password and switch their private WLAN on and off.
••••• LOGIN •••••
You can log in with your smartphone on the 3G network through identification of your mobile number.
With a WLAN connection, you first come to a login page, where you can choose whether you want to log in with your Swisscom login or by entering your NATEL® number.
••••• COSTS •••••
There is no charge for using My Swisscom on the Swisscom network in Switzerland. Data costs are only incurred for use of Maps.
••••• QUESTIONS OR SUGGESTIONS? •••••
Questions about My Swisscom?
You can find answers to frequently asked questions about My Swisscom:
• in the app under menu heading “About My Swisscom”
• on the login page under “Login help”
• for private customers: on the Swisscom website under www.swisscom.ch/myswisscomapp
• For SMEs: on the Swisscom website under www.swisscom.ch/sme-myswisscomapp
Feedback about My Swisscom?
Log into the app, click on the menu heading “About My Swisscom” and then on “Feedback”.
In the Swisscom Support Community (www.swisscom.ch/supportcommunity) you can also ask questions about My Swisscom, give general feedback or chat to other customers about My Swisscom.
Requirements
Your mobile device must have at least 5.42 MB of space to download and install My Swisscom app. My Swisscom is available on iTunes for $0.00
If you have any problems with installation or in-app purchase, found bugs, questions, comments about this application, you can visit the official website of Swisscom (Switzerland) Ltd Swisscom (Switzerland) Ltd. at http://www.swisscom.ch/.
Copyright © 2012 Swisscom (Switzerland) Ltd
