The difference between winning the job or not, making friends or not, keeping your job – or not.

Impressions Count is a must for all students who are ready to join the workplace, for people preparing for a job interview and for anyone that may be finding being accepted in the workplace challenging. In this short course in workplace etiquette you will learn what is expected of you at work.

You will learn the essential social protocols of communication and behaviour in the workplace. These social protocols are the backbone of success as they are intrinsically linked to teamwork, professionalism and productivity.

Skills like:
. Great tips for starting a conversation
. The secret to being a good listener
. Practical workplace dos and don’ts
. Why punctuality is so important?
. How do I give and receive compliments?
. How do I give and receive an apology?
. What do I say when I’m introduced?

Impressions Count features approximately 17 minutes of live action video, multiple choice and text based assessment and a unique free format answer to help bring together the topics in the course.

** Bonus Feature ** At the conclusion of the app you have the opportunity to be sent a Certificate of Completion and a copy the work you produced by email.

We hope you enjoy the course.