Genesys Care

  • Genesys Care
  • Genesys Care
  • Genesys Care
  • Genesys Care

Detailed App Info:

  • Last Changed:Time:
  • Current Version:Version: 8.1.200.00
  • Device Type:Device: iOS Universal
  • Category:Category: Business
  • iTunes Seller:Seller:
  • Download Size:App Size: 2.1 MB

Application Description

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Genesys Care mobile application enables entitled Genesys Customer Care users to view and update Cases opened with Genesys Customer Care, receive push notifications about Case updates, view Case Owners' status in real-time and make Case-related phone calls into Genesys Customer Care centers.

Requires data connection, registration with Genesys Care and valid entitlement.

Genesys Customers:
Please use the same credentials as for Support web site.
You can find your PIN on General tab of your User Profile on Support web site.

Please contact care.mobile@genesyslab.com for support and assistance.

Requirements

Your mobile device must have at least 2.1 MB of space to download and install Genesys Care app. Genesys Care was updated to a new version. Purchase this version for $0.00

If you have any problems with installation or in-app purchase, found bugs, questions, comments about this application, you can visit the official website of Genesys Telecommunication Laboratories GENESYS TELECOMMUNICATIONS LABORATORIES EUROPE LTD at http://genesyslab.com/support.

Copyright © Genesys Telecommunication Laboratories