ErlangCalc - Erlang Calculator
Detailed App Info:
Application Description
UPDATE - 2010/01/02 - Version 1.3 resolves the Erlang C issue previously reported. Thanks again for your patience and I appreciate your business.
ErlangCalc is a handy utility for common call center calculations. Erlang calculators are designed to compute the number of lines and agents required to handle peak call volumes. ErlangB is used for blocking situations, when a caller will get a busy signal. ErlangC is used in situations where a caller will sit on hold. Simply enter the peak volume, the average length of a call and either average blocking rate or hold time. Your iPhone will compute the number of lines or agents using the widely-accepted Erlang formulas.
This application can also be used in similar situations where an infinite/unknown population is trying to access limited resources.
To learn more about Erlang calculations, check out http://en.wikipedia.org/wiki/Erlang_unit.
ErlangCalc is a handy utility for common call center calculations. Erlang calculators are designed to compute the number of lines and agents required to handle peak call volumes. ErlangB is used for blocking situations, when a caller will get a busy signal. ErlangC is used in situations where a caller will sit on hold. Simply enter the peak volume, the average length of a call and either average blocking rate or hold time. Your iPhone will compute the number of lines or agents using the widely-accepted Erlang formulas.
This application can also be used in similar situations where an infinite/unknown population is trying to access limited resources.
To learn more about Erlang calculations, check out http://en.wikipedia.org/wiki/Erlang_unit.
Requirements
Your mobile device must have at least 54.44 KB of space to download and install ErlangCalc - Erlang Calculator app. ErlangCalc - Erlang Calculator was updated to a new version. Purchase this version for $0.99
If you have any problems with installation or in-app purchase, found bugs, questions, comments about this application, you can visit the official website of WahSoft LLC at http://www.wahsoftllc.com.
Copyright © 2010 WahSoft LLC
