Dinsow-Spond
Detailed App Info:
Application Description
Boost your sales, Enhance your service
With DinsowSpond, you can respond to any opportunities from your website, mobile application and social network page easier by just one click to call back anywhere anytime!
It's like making online channels respond and speak to your customers ...“Respond to Opportunity Better”
Why DinsowSpond?
• Customer service channels go online (Website, Social Network, Mobile application)
• Even on the online channels, People need people’s conversation
• Contact Center needs more Flexible to increase Customer Satisfaction
Feature
★ Call Back Request - Can display list of request call back from "Spond icon"
("Spond icon" can generate by login account at "http://www.dinsowspond.com" in setting menu )
★ Customer list - Can create information about customer.
★ User Presence - display working time,call waiting, Pending case,Call response today ,Close today,Max call waiting time,Average service time .
★ Manager Monitoring - Can monitoring by login at "http://www.dinsowspond.com"
★ Supported on iOS
★ Supported English and Japan
★ Staff service on their smart phone
★ One account can use many Staff client
★ Hight security
Easy Step!
1 Go to http://www.dinsowspond.com
2 Registration for Manager and create account for Staff
3 Download "DinsowSpond" Application and login with Staff account
With DinsowSpond, you can respond to any opportunities from your website, mobile application and social network page easier by just one click to call back anywhere anytime!
It's like making online channels respond and speak to your customers ...“Respond to Opportunity Better”
Why DinsowSpond?
• Customer service channels go online (Website, Social Network, Mobile application)
• Even on the online channels, People need people’s conversation
• Contact Center needs more Flexible to increase Customer Satisfaction
Feature
★ Call Back Request - Can display list of request call back from "Spond icon"
("Spond icon" can generate by login account at "http://www.dinsowspond.com" in setting menu )
★ Customer list - Can create information about customer.
★ User Presence - display working time,call waiting, Pending case,Call response today ,Close today,Max call waiting time,Average service time .
★ Manager Monitoring - Can monitoring by login at "http://www.dinsowspond.com"
★ Supported on iOS
★ Supported English and Japan
★ Staff service on their smart phone
★ One account can use many Staff client
★ Hight security
Easy Step!
1 Go to http://www.dinsowspond.com
2 Registration for Manager and create account for Staff
3 Download "DinsowSpond" Application and login with Staff account
Requirements
Your mobile device must have at least 4.86 MB of space to download and install Dinsow-Spond app. Dinsow-Spond was updated to a new version. Purchase this version for $0.00
If you have any problems with installation or in-app purchase, found bugs, questions, comments about this application, you can visit the official website of Computer Telephony Asia Computer Telephony Asia Co., Ltd. at http://www.dinsowspond.com.
Copyright © 2012 Computer Telephony Asia Co., Ltd.
