Broker 1 is our broker focused claims service developed and designed to meet all of your needs. We provide you with a local point of contact, and this contact will give you access to all the claims information and assistance you need. We have five dedicated regional broker relationship managers with a wealth of broker knowledge.

Through our pre-nomination service we will meet you with your clients, help review their risk and gain a greater understanding of their business. This allows us to advise on gaps in cover and additional risk management issues.
You immediately have access to over 70 individual experts covering almost every industry sector. These individuals provide dedicated, broker focused claims service, designed to impress your clients.

Our service promise to you is two-fold:

We will provide you with an impressive, broker focused service with regular communication to keep both you and your clients informed throughout your relationship with your client

We will add measurable value to your broker proposition

Through our claims service you will get:
1st-class attention
1 point of contact for all communication
1 point of contact locally - always in touch, every step of the way
1 claims tracking service available 24/7/365
1 management information report formatted to meet your needs