CASB SOS App is a business support tool by CASB to enhance their customer service experience via smartphones. CASB SOS App enable the user to submit reports or issue instantaneously to CASB Customer Support team that shall immediately response to the SOS Alert and contact the user to solve and clarify the issue within minutes.

Government Agencies or “Badan Berkanun” that subscribes to CASB application services such as Access Procure, Sennego or Tender2U can subscribe to CASB SOS as an alternative to get assistance and technical support.

Photos and reporting features built in CASB SOS App can help to expedite the process of troubleshooting in order to fix the problem faster.

For those in a real hurry and stumble with their applications, they can use the One Touch Help Me button. By pressing this Button, an SOS Alert notification shall be send to the CASB customer Support team and within minutes, customer support team shall be in contact with the SOS Alert sender offering assistance.