You must have an AT&T U-verse® Voice or an AT&T Unified Messaging℠ account in order to use this app. Voicemail-to-text is included with Voicemail Viewer for residential accounts. Residential customers can order AT&T U-verse Voice or Unified Messaging by calling 1-800-288-2020 or by visiting att.com. The AT&T VM Viewer app makes it easier to stay on top of your AT&T U-verse Voicemail or Unified Messaging voicemail messages directly from your iPhone (R), iPad (R) or iPod Touch (R) device. Similar to looking at messages in your email inbox, VM Viewer lists your messages, allowing you to choose the order in which you listen to them. For more information, visit our web site at att.com/vmviewer. If you are an AT&T U-verse Voicemail or an AT&T Unified Messaging customer and are experiencing difficulty logging in to this app, please send an email to vmviewer@att.com to include your home phone telephone number and device you are using to access the app.