Absolute Service
Detailed App Info:
Application Description
Manage all service requests, incidents, problems, changes and deployments remotely. Communicate directly with customers and monitor SLA achievement and CMDB changes from any iOS device. Improve customer service and provide visibility across the entire organization and process alignment with the business.
Features
- Service Metrics Dashboard
- Geolocation mapping of customers
- GPS tracking of Field Technicians
- Request management
- Customer direct dial
- Supports custom filters
- Review the complete history of each request
- Add notes and time to any request
- Request, Incident, Problem, Change and Release Management
- Knowledge Management
- Configuration Management
Requirements
- Absolute Service 7.0 or later on-premise or SaaS
Requirements
Your mobile device must have at least 2.9 MB of space to download and install Absolute Service app. Absolute Service was updated to a new version. Purchase this version for $0.00
If you have any problems with installation or in-app purchase, found bugs, questions, comments about this application, you can visit the official website of Absolute Software Corporation Absolute Software at http://www.absolute.com/products/absolute-service.
Copyright © 2013 Absolute Software Corporation