KAEC311 is a multi-platform solution for providing KAEC residents, businesses, and visitors access to a set of local City management-provided services, 24-hours a day, 7 days a week. With this smartphone app, service requests such as reporting a safety issue or maintenance request is easily submitted by completing an online short description of the request. A picture can also be included in order to provide additional details. The app will automatically identify the GPS location and ensure that the request is routed to the appropriate department in the City management for quick resolution.