RT Mobile
Detailed App Info:
Application Description
RT Mobile is a Request Tracker Client for iPhone & iPod Touch.
This application was developed by an RT user for RT users. With RT Mobile you can access your Request Tracker server anywhere with a simple and easy to use iOS interface.
Easily find tickets with custom searches. Exclude unwanted queues or people.
Create custom queries to quickly access all your tickets.
Organize queries and searches with groups. Create groups for other teammates or locations.
Snap a photo with your devices camera and add it to a comment or reply.
Using multiple servers? RT Mobile supports multiple servers simultaneously and integrates them all in a way that allows you to to organize everything the way you want.
Tickets are cached so you can view them while offline.
---NOTES---
Requires a Request Tracker 3.8.x or newer server.
Supports authentication through the RT server only. Web external authentication is not supported.
SelfService Portal is not supported.
This application is not affiliated with Best Practical Solutions, LLC.
This application was developed by an RT user for RT users. With RT Mobile you can access your Request Tracker server anywhere with a simple and easy to use iOS interface.
Easily find tickets with custom searches. Exclude unwanted queues or people.
Create custom queries to quickly access all your tickets.
Organize queries and searches with groups. Create groups for other teammates or locations.
Snap a photo with your devices camera and add it to a comment or reply.
Using multiple servers? RT Mobile supports multiple servers simultaneously and integrates them all in a way that allows you to to organize everything the way you want.
Tickets are cached so you can view them while offline.
---NOTES---
Requires a Request Tracker 3.8.x or newer server.
Supports authentication through the RT server only. Web external authentication is not supported.
SelfService Portal is not supported.
This application is not affiliated with Best Practical Solutions, LLC.
Requirements
Your mobile device must have at least 2.06 MB of space to download and install RT Mobile app. RT Mobile was updated to a new version. Purchase this version for $24.99
If you have any problems with installation or in-app purchase, found bugs, questions, comments about this application, you can visit the official website of Dustin Collins at http://www.stregasgate.com/v2/Software/iOS/RT-Mobile/v4/documentation.shtml.
Copyright © 2009-2013 Dustin Collins
