CA Service Desk Manager

  • CA Service Desk Manager
  • CA Service Desk Manager
  • CA Service Desk Manager
  • CA Service Desk Manager

Detailed App Info:

  • Last Changed:Time:
  • Current Version:Version: 1.5.1
  • Device Type:Device: iOS Universal
  • Category:Category: Business
  • iTunes Seller:Seller:
  • Download Size:App Size: 5.19 MB

Application Description

Twitter:
Google:
Facebook:
This app enables access to CA Service Desk Manager and related capabilities like CA Open Space from mobile devices. You can collaborate for issue resolution via communities, ask questions, reply to other's question and comment on replies. If you are still unable to resolve your issue, the app lets you view your open help desk tickets or create a new ticket, including use of the mobile device camera, location and voice-to-text features to simplify ticket creation. Another capability enables you to review your assigned tasks and take action, such as approving the task. Support Analysts can view and filter their ticket queues, as well as drill into the details of a specific ticket and perform various actions on it. This app requires an active CA Service Desk Manager 12.7 implementation that has been configured for mobile access.

Requirements

Your mobile device must have at least 5.19 MB of space to download and install CA Service Desk Manager app. CA Service Desk Manager was updated to a new version. Purchase this version for $0.00

If you have any problems with installation or in-app purchase, found bugs, questions, comments about this application, you can visit the official website of CA, Inc at http://ca.com.

Copyright © CA Inc.